About the Event
Q. Is there a possibility that the event might be canceled?
A. he event may be canceled due to unforeseen circumstances such as severe weather, natural disasters, or an outbreak of infectious diseases. In such cases, we will notify you through the official website and social media channels.
Q. Is it allowed to photograph or film artists?
At LuckyFes, photography and social media posting are generally allowed again this year.
However, some artists do not permit photography or posting on social media. Please respect each artist’s wishes and follow the rules accordingly.
Details regarding each artist’s photography policy are listed in the timetable. Please review it along with the notes carefully.
We kindly ask all attendees (Friends) to strictly adhere to the rules set by each artist.
When sharing on social media, please use the hashtag #LuckyFes.
◇Notes
- Photography is permitted with smartphones only. (Cameras such as DSLRs are not allowed)
- Filming full-length videos (i.e., entire songs) and uploading to platforms such as YouTube is prohibited
- Please be considerate of people behind you and keep your photo/video recording brief
- Filming during live radio interviews held at LuckySpace is generally not allowed
About Tickets
Q. How can I apply for tickets?
A. ou can apply for tickets via the “Ticket Page” on the official website. Please note that you must agree to the event’s “Guidelines” before purchasing tickets, so be sure to review them before making a purchase. By purchasing the ticket, you are deemed to have understood and agreed to the terms stated.
Q. Can anyone purchase the student tickets for junior and senior high school students?
A. Only those within the target age range are eligible to purchase these tickets. To prevent fraudulent purchases, age verification may be conducted at the entrance. Please check the “Guidelines” under the ticket section for more details.
Q. Are there any age restrictions?
A. There are no specific age restrictions. Children under elementary school age can enter for free when accompanied by a guardian with a ticket, with a limit of 2 children per guardian. High school students and younger are considered minors, so they are excluded from being counted as a guardian.
Q. What payment methods are available?
A. Please check the ticketing website of the respective ticket agency for available payment methods.
Q. Can I cancel or change my ticket or payment method?
A. Except in the case of event cancellation, tickets are non-refundable, so please understand this in advance. Once the payment is complete, changes to ticket quantity, ticket types, or payment methods are not allowed. (This includes changes due to changes in entry requirements, bad weather-related cancellations, artist cancellations or changes, non-compliance with staff instructions, illness, or personal cancellations.)
Q. How can I distribute tickets to someone who doesn’t have a smartphone?
A. If attending with the applicant, they can enter without distributing tickets by simply showing the applicant’s smartphone. *Students may be asked to present their student ID. Please be sure to bring it with you.
Q. Can a guardian and a child under elementary school age enter separately?
A. At the entrance, tickets and accompanying persons will be verified. Therefore, we ask that you enter together.
Q. Can I change my admission ticket to a different date?
A. No, changes are not allowed. Please note that tickets are non-refundable except in the case of event cancellation.
Q. If I purchase a single-day ticket and later buy another single-day ticket for a different day, will it be treated as a 2-day pass?
A. No, it will not be treated as a 2-day pass. It will be considered as two separate single-day tickets.
Q. When will the electronic ticket be available?
A. Electronic tickets will be available one week before the event date. (Note that this may vary depending on the ticket agency.)
About Entry
Q. Can I re-enter the event?
A. Re-entry is allowed with a valid wristband within the event’s designated period. Re-entry with an expired wristband is not allowed.
Q. Are pets allowed?
A. Pets are not allowed in the festival grounds. (Guide dogs and service animals are exceptions.)
Items to Bring / Restrictions on Items
Q. What should I bring to the event?
A.
- Plastic bags (for trash or to protect items from rain)
- Basic first aid kit (band-aids, regular medicine, etc.)
- Sunscreen
- Tissues, wet wipes
- Clothing essentials: Hat, towel, extra T-shirt, sneakers, outerwear, rain gear such as raincoats or ponchos
- Heatstroke prevention items: Hand fans, cooling gel sheets, etc.
Q. Can I bring a camera?
Cameras are allowed; however, professional photography equipment such as cameras with telephoto lenses over 200mm, as well as the use or possession of selfie sticks for smartphones or GoPros, is strictly prohibited.
Please check the timetable for details on whether photography is permitted for each artist. Note that artist photography is limited to smartphones only.
Q. Can I bring a tent?
A. Tents are allowed, but a tent pass (paid) must be purchased in advance. Details about the tent pass will be announced later.
Q. Can I bring a cooler box?
A. Cooler boxes are allowed, but the following items cannot be brought in: bottles, cans, and alcoholic beverages. Bottled drinks, paper pack beverages, and baby bottles are allowed.
Cooler boxes cannot be used for reserving seats or as chairs. They may be moved by staff. The event organizers are not responsible for lost items.
Q. Can I bring a carry wagon?
A. Carry wagons are allowed, but usage may be restricted depending on crowd conditions.
Q. Are there any prohibited items?
A. The following items are prohibited: Alcoholic beverages, bottles, cans, fireworks, bicycles, skateboards, kickboards, inflatable pools, water guns, cameras with lenses over 200mm, professional filming equipment, selfie sticks, drones, and other items prohibited by law or items that may disturb other attendees.
Please also refer to the National Hitachi Seaside Park’s list of prohibited items on their page.
Q. Can I bring drinks?
A. You can bring drinks in plastic bottles or thermoses. Alcoholic beverages, cans, and bottles are not allowed. If found, they will be confiscated.
Q. Can I bring food?
A. Bringing food is discouraged, but small snacks or food for young children and heatstroke prevention foods are allowed.
Q. Can I bring a fan or light stick?
A. You may bring cheer goods such as fans or light sticks. Please use them in a way that does not disturb other attendees.
Q. Can I use a stroller?
A. Strollers can be used. However, during crowded periods, you may be asked to fold it. Stroller rental and storage services are not available. Please do not leave strollers unattended.
Q. Can I use an umbrella in the venue?
A. Rainwear is recommended, but umbrellas can be used. However, umbrellas cannot be used in the viewing areas.
About the Venue
Q. Will alcohol be served inside the venue?
A. Alcoholic beverages will be available for sale inside the venue.
Q. Can I smoke inside the venue?
A. Smoking is allowed in designated smoking areas inside the venue. Smoking is prohibited outside these areas, including electronic and heated tobacco.
Q. Are there resting areas in the venue?
A. You can rest in shaded areas within the venue. The tent area is reserved for those with reservations, so please be aware of this. Picnic blankets can be used in designated areas (folding chairs are not allowed). Please use a 2m x 2m blanket. Staff may move or remove blankets or belongings left unattended. Blankets cannot be used in specific areas such as stage viewing areas, dining areas, or paths.
Q. Can I store my belongings at the venue?
A. Yes, there will be a paid cloakroom available inside the venue (*with in-and-out access).
The fee is ¥1,000 per day (tax included). You can reserve your spot through the LuckyFes official app.
For more details, please check the app.
Q. Are there special areas for wheelchair users?
A. Priority spaces for wheelchair users will be available at each stage. These spaces are for individuals with disabilities, pregnant women, people with infants, and one accompanying person. Please be aware that space may be limited during busy times, and priority areas should be shared.
Q. Can I use cash?
A. Cashless payment is the primary method of payment. If there are communication issues, cash payments will be accepted.
Q. Can I camp or have a barbecue?
A. Camping (overnight stays) is not allowed, and the use of fire for barbecues is strictly prohibited. Charcoal, portable stoves, etc., are not allowed.
Access
Q. Can I drive to the venue?
A. You can use the designated parking lot, but parking tickets (paid) must be reserved in advance. Details will be announced later. *Limited parking spaces available.
Q. Are there parking spaces for people with disabilities?
A. There are parking spaces for people with disabilities, but parking tickets (paid) must be reserved in advance. Details will be announced later. *Limited parking spaces available.
Q. If I am pregnant, can I get a suitable parking spot?
A. Pregnant individuals can use the parking spaces designated for people with disabilities. A parking ticket (paid) must be reserved in advance, and a “Maternity Mark” must be displayed. *Limited parking spaces available.
Q. What is the nearest station?
A. The nearest station is Katsuta Station. Please see ACCESS for details. A shuttle bus will be available from the nearest station to the venue (for a fee).
Q. Can I ride a motorcycle?
A. There is a designated parking area for motorcycles, but reservations are required. Spaces are limited.
Q. Is there a bicycle parking area?
A. Yes, there will be a designated bicycle parking area. No reservation is required, and parking is free. Please do not leave your bike at nearby facilities.
Front Area Ticket
Q. Which stages are eligible for the Front Area Priority Access Ticket?
A. Front areas will be set up at the following three stages: RAINBOW STAGE, WING STAGE, and GARDEN STAGE.
Q. Are Front Area Priority Access Tickets available for opening acts?
A. No, these tickets are not available for opening acts. However, the front area gate will remain open, so you are welcome to watch from the front area.
Q. Where can I apply for the Front Area Priority Access Ticket?
A. Please download the LuckyFes app (iOS/Android) to apply. If you already have the app, please update it to the latest version.
Q. Can people who purchased LuckyFes tickets during the general sales period apply?
A. Applications for the 1st lottery (June 19 to June 27, 2025) are not available for general sales ticket holders. Eligible applicants are:
Those who purchased and won LuckyFes tickets by June 5, 2025 (including early bird/final pre-sale, overseas tickets, Furusato Nozei paper tickets)
For convenience store payments, payment must be completed by June 15, 2025 at 23:00
If the number of applications in the 1st lottery doesn’t reach the limit for certain artists, a 2nd lottery will be held in July, open to general ticket holders (with a purchase deadline). Details will be shared via the official website and social media.
Q. Can I change or cancel my application? Is there a resale option?
A. No changes, cancellations, or resales are allowed after application. Please double-check before confirming your application.
Q. How many times can I apply?
A. One application per person per artist. No limit on the number of artists you can apply for. You may add more artists later (within the application period) if you’ve already completed a payment.
Q. Can I apply if I don’t own a smartphone?
A. No. Application is only available via the app. Therefore, only junior high school students and older who have a smartphone can apply.
Q. Do the email addresses for ticket purchase and LuckyFes app registration need to match?
A. No, they do not need to match. Just enter the email used when purchasing your ticket in the “Ticket Purchase Info” field during registration.
Q. Can I apply using a paper ticket?
A. Yes. Enter the serial number at the bottom of your paper ticket in the “Ticket Purchase Info” section during member registration.
Q. I bought my ticket via a play guide and can’t find a serial number. What should I do?
A. Serial numbers apply to paper tickets only. If you bought your ticket through a play guide, you don’t need to enter a serial number.
Q. I’m listed as a companion on a ticket. Can I apply for a preferred artist independently?
A. Yes. Access the following link and follow the instructions under “6) Application Steps” → “For Individual Applicants”: https://luckyfes.com/en-luckyfes_front_area/
Q. I didn’t purchase the ticket myself. Can I still apply for the Front Area Priority Access Ticket?
A. Yes. The representative applies for the group, but each person must register individually in the LuckyFes app.
Q. Can I apply for my companions as well?
A. Yes. The representative can apply for the group, but each member must have the LuckyFes app and be registered before the representative applies.
Q. Can friends who purchased tickets separately apply together and receive consecutive entry numbers?
A. Yes, if you apply using the companion setting. One representative should apply for the group (up to 7 people). Even if the tickets were purchased through different play guides, you can still apply together.
Q. I only bought one ticket. Can I apply together with someone else?
A. Yes. The representative applies for the Front Area Priority Access Tickets for all group members.
Q. Can children in elementary school or younger enter the front area with a guardian?
A. No. Only junior high school students and older with a Front Area Priority Access Ticket may enter the front area.
Q. Why are children in elementary school and younger not allowed in the front area?
A. The front area can become very crowded, making it unsafe for small children. For safety reasons, only junior high school students and older are allowed.
Q. Is there an age restriction for the front area?
A. Yes. Only those in junior high school and older may enter. However, for the artist “Shinako” performing on August 9 (Sat), children are exceptionally allowed under certain conditions:
Elementary school children: Allowed with an accompanying adult (adults must be 16+ and cannot enter alone)
Junior high school students (13–15): Allowed without adult
Entry Method for Shinako
From 9:00 AM on the day, age verification and distribution of free tickets will take place at the “Front Area Priority Waiting Area” next to RAINBOW STAGE. Present your ticket to staff when entering the front area.
Q. Can a child enter if there’s space in the front area?
A. No. Regardless of space, children in elementary school or younger are not allowed in the front area.
Q. Can wheelchair users apply for front area access?
A. No. For safety reasons, please use the designated wheelchair seating area.
Q. Can I be the representative even if I didn’t buy the ticket myself?
A. Yes, but we may conduct ID and age verification. Students should have their student ID ready.
Q. Can I leave and re-enter during a performance? Will I return to the same spot?
A. Yes, but you may not be allowed back in if it’s too crowded, and you may have to watch from the back.
Q. How much space is allocated per person in the front area?
A. There are no partitions. Please maintain a comfortable distance from others for everyone’s safety.
Q. What if I miss my number when it’s called?
A. You’ll still be allowed in when you arrive. Just speak to a nearby staff member to be guided in.
Contact Information
If you have any further questions after reading the FAQ above, please contact us using the information below. Please note that responses may take some time.
LuckyFes infomation