GUIDLINE

Heatstroke Prevention Measures

LuckyFes 5 Principles for Heatstroke Prevention

1) All stages are located on grassy
areas. 2) The front areas of the RAINBOW, WING, and GARDEN stages will be rotated
each time. 3) All food/drink and rest areas are located in shaded or covered
areas. 4) Multiple drink stations will be set up, and a water play area for children
will be available in the park. 5) First aid stations will be located in four areas, primarily near the stages and around Lucky Plaza.

We believe heatstroke countermeasures are necessary to prepare for the heat and will implement them within the venue in accordance with government guidelines.

• Please hydrate frequently, even if you don't feel thirsty.
• Please take breaks in shaded areas or under sunshade tents, especially between stage performances.

Ministry of Health, Labour and Welfare Heatstroke Prevention Information Page

Please note that individuals unable to comply with the guidelines below may be denied entry or asked to leave the venue.

Tickets & Admission

• No waiting in line for entry the day before or early in the morning.
• The event will proceed rain or shine. (Cancellation may occur in case of severe weather.)
• Tickets are non-refundable except in the event of event cancellation. (Main examples of non-refundable situations: changes to admission conditions / early termination due to severe weather / artist cancellations or changes / failure to follow staff instructions / attendee illness / attendee cancellation due to personal circumstances, etc.)
• For visitor (Friends) data management, attendees (Friends) may be asked to present their ticket and the completed registration screen of the LuckyFes official app (iOS, Android) upon entry. Please download the official app in advance and complete the identity verification registration.
• Wristbands will be issued at the entrance in exchange for tickets. Wristbands will be invalidated if lost, damaged, reused, or otherwise found to be misused, and no refunds will be issued for the ticket price. For multi-day pass holders, wristbands for all days will be issued together on the day of attendance. Please take care not to lose them.
• Unauthorized resale or transfer of tickets is strictly prohibited due to concerns about inability to confirm agreement to guidelines and potential illegality of the act itself. Tickets or ticket purchase rights resold or listed on auctions, etc., will be deemed invalid. We assume no responsibility whatsoever for issues arising from tickets purchased through resale.
• When purchasing junior high/high school student tickets, we may request ID or age verification on the day of the event. Admission will be denied if the ticket holder does not meet the specified age requirement, regardless of transfer, resale, or any other reason. No refunds will be issued in such cases.
• Children in elementary school or younger may enter free of charge, limited to two children per one accompanying guardian holding a ticket. High school students and younger are considered minors and are therefore excluded from being treated as guardians.
• Re-entry is permitted with a valid wristband within its validity period. Entry and staying inside the venue with a wristband outside its validity period is not permitted.

Cases Where Exit and Entry May Be Denied

• Individuals who do not comply with the event guidelines
• Individuals who engage in disruptive behavior inside or outside the venue, or who do not follow staff instructions
• Individuals deemed to be excessively intoxicated
• Other individuals deemed inappropriate for entry by the organizers

Regarding Belongings and Items Brought In

• The following items are prohibited from being brought into the venue: bottles, cans, fireworks or other pyrotechnics, bicycles, skateboards, kickboards, portable pools, water guns, professional-grade photography equipment (including cameras with telephoto lenses exceeding 200mm), selfie sticks, GoPros, drones, other items prohibited by law, and any items likely to cause inconvenience to others.
• Cooler boxes are permitted for heatstroke prevention. However, they are not allowed in certain areas, including the viewing area.
• Bringing alcoholic beverages is prohibited. Bringing canned or bottled drinks is also prohibited. Any prohibited items brought in will be confiscated and disposed of.
• Hitachi Seaside Park also has its own list of prohibited items. Please also check this page.
• Baggage inspections may be conducted at the entrance. Items prohibited from being brought in will not be accepted for storage at the entrance. Confiscated items will be discarded immediately, so please confirm in advance what items are prohibited.
• Tent use (bringing tents into the venue) will require advance reservation (for a fee) to avoid overcrowding. Details will be announced at a later date.
• Pets are not permitted inside the venue. (Assistance dogs such as guide dogs are exempt.)

Regarding the Venue and Stage

• Individuals engaging in behavior that significantly disturbs other guests or who do not follow staff instructions may be forcibly removed from the venue. In such cases, no refunds will be issued.
• Food and drink are permitted only in designated areas. Eating while walking or consuming food/drink in viewing areas is prohibited.
• Defecating or urinating anywhere other than the designated restrooms is strictly prohibited.
• Sexual harassment and other illegal acts are strictly prohibited. Any such incidents will be reported to the police and appropriate action will be taken.
• Smoking is prohibited everywhere except in designated smoking areas. Smokers, including those using e-cigarettes or heated tobacco products, must use the designated smoking areas.
• Please refrain from using strollers during peak crowds. Unattended strollers will be discarded after the event concludes.

■During Live Performances

〈If the following regulations are persistently violated, the performance may be interrupted.〉

• Standing is the standard viewing position.
• The organizer cannot be held responsible for any injuries, fights, or disputes between attendees caused by vigorous movement or excessive excitement within the venue. Please understand this in advance and act at your own risk.Furthermore, if similar actions cause accidents or injuries to third parties, the parties involved must resolve the matter themselves. This event is a space shared by many people. Please understand the impact your actions have on those around you and show mutual consideration and care, ensuring your enjoyment does not inconvenience others. We ask for your understanding and cooperation to create an environment where all attendees can enjoy the event safely, securely, and freely.
• Reserving space by placing items or forming groups to occupy areas, such as the front rows or viewing areas, is prohibited. If staff determine that space is being reserved, please promptly move upon their request. Additionally, if staff find belongings left unattended for an extended period in one location, which appears to be reserving space, they will relocate them. We assume no responsibility for any loss of contents due to relocation.
• Any acts of groping, violence, intimidation, or other illegal activities discovered will result in reporting to the police or removal from the event. As victims of groping may find it difficult to speak up themselves, please immediately notify staff if you observe any suspicious behavior.
• Photographing, videotaping, or recording artists marked as "No Photography" will result in confiscation of all media devices, immediate deletion of any data, and confiscation of equipment in severe cases. Details regarding photographing artists will be announced at a later date.
• When the viewing area for each stage reaches its maximum capacity, entry restrictions will be enforced. To prevent crowding around the stage perimeter, movement between stages may be restricted during such times.
• Restrictions may be placed on standing or lingering around the perimeter of each stage viewing area. In such cases, please follow staff instructions and move promptly.
• Smoking is prohibited within viewing areas.
• Within viewing areas, only non-alcoholic beverages in PET bottles (either permitted upon entry or purchased onsite) such as water and soft drinks are allowed to prevent heatstroke. Drinks in plastic cups are not permitted. Alcohol and food are prohibited.

Regarding Areas Outside the Venue

• When using nearby stations, please follow staff instructions to avoid disrupting the daily lives of local residents.
• Drinking on the streets in the vicinity, loitering in front of shops, and smoking on the streets are prohibited. We ask for your understanding and cooperation with requests made by our patrol staff. We encourage you to take this opportunity to enjoy dining and drinking at local establishments.
• Please help avoid crowding at station facilities by pre-charging your transportation IC card.
• Absolutely refrain from damaging plants, trees, or facilities within the park or near the venue, and do not enter areas cordoned off with ropes or fences.
• Unauthorized entry from outside will be subject to strict measures upon discovery.
• Absolutely refrain from any activities that cause inconvenience to nearby residents, such as camping or sleeping in vehicles around the venue.

Other

• In addition to customers and performers, if event guidelines are not followed, we may interrupt or cancel performances.
• Refrain from disruptive behavior both inside and outside the venue (e.g., disobeying staff instructions, excessive intoxication).
• In the event of accidents, incidents, injuries, etc., occurring inside or outside the venue, the parties involved must resolve the issue themselves. Please note that the organizer will not be involved in any discussions or problem-solving regarding disputes between customers.
• Do not litter outside designated areas within the venue or in the surrounding area outside the venue.
• Smoking is prohibited outside of designated smoking areas.
• If arriving by car or motorcycle, a separate parking ticket will be required. Details will be provided at a later date.
• Cameras for video recording and photography will be present inside the venue. Attendees (Friends) may appear in media or promotional footage. Recorded footage and photographs may be used for commercial products or promotions. Please be aware of this in advance.
• Guidelines may be subject to change or revision depending on future circumstances. We appreciate your understanding and cooperation.